Contact Us
We’re here to help.
Whether you have questions about the platform, need assistance with your account, want to explore enterprise solutions, or have feedback, we’d love to hear from you. Our team reviews every message and responds as quickly as possible.
Send Us a Message
Have a question or need assistance? Complete the form below and we’ll get back to you as soon as possible.
What Can We Help With?
Product Questions
Learn more about Chicago Property Intelligence, available features, supported data sources, and how the platform works.
Sales & Enterprise
Interested in monitoring a larger portfolio or exploring organization accounts? We'd be happy to discuss your needs.
Technical Support
Need help with your account, property monitoring, alerts, or another technical issue? Our support team is here to help.
Partnerships
Interested in partnering with Chicago Property Intelligence or integrating our platform into your workflow? We'd love to hear from you.
Feedback
We're continually improving the platform and welcome suggestions, feature requests, and general feedback.
We review every inquiry personally. Most messages receive a response within one business day, although response times may vary during weekends and holidays.
support@chicagopropertyintel.com
For account-related issues, please contact us using the email address associated with your account whenever possible.
Frequently Asked Questions
Do you provide phone support?
At this time, support is provided primarily by email to ensure every request is documented and responded to accurately.
Can I request a product demonstration?
Yes. If you're evaluating Chicago Property Intelligence for your business or organization, contact us and we'll be happy to discuss the platform and its capabilities.
I'm having trouble signing in.
If you're unable to access your account, use the Forgot Password option on the login page. If you continue experiencing issues, contact support and we'll help resolve the problem.
I found incorrect information about a property.
Chicago Property Intelligence displays publicly available information from official government sources. If you believe a government record is incorrect, the originating agency is responsible for maintaining that information. If you believe we've displayed or interpreted the data incorrectly, please let us know so we can investigate.
Can I request new features?
Absolutely. Many improvements to the platform are driven by feedback from property owners, managers, lenders, investors, attorneys, and other professionals who use Chicago Property Intelligence every day.
Have Questions?
We’re here to help.
Contact our team anytime and we’ll be happy to assist you.